Terms and Conditions
- Your block entitles you to a set amount of swimming lessons (and make-up lessons) dependent on the package you purchase
- If you can’t make it to a lesson or know in advance you are not able to attend, you can contact reception to arrange a make-up lesson if eligible.
- Make-up classes can be used on any alternative day of the week and must be used before the end date of your current swimming package
- Once booked in, make-up classes cannot be rescheduled, and if missed, will be forfeited.
- Classes continue as normal through the school holiday breaks but not on major public holidays. If your scheduled lesson falls on a public holiday closure date, we will add that missed lesson onto the end of your current swimming package, you will not lose it.
- We have a strict NO REFUND POLICY – lessons can be credited for later use, dependent on your circumstances and the Manager’s discretion
- All credits issued must be used within three months of the date of issue
- A one-off $30 administration fee applies to all new families upon enrolment